CNC technology is developed in close combination with machine tool control. In 1952, the first CNC machine tool came out, which became an epoch-making event in the world's machinery industry and promoted the development of automation.
Now, CNC technology is also called computer numerical control technology. At present, it is a technology that uses computers to realize digital program control. This technology uses a computer to perform the operation sequence logic control function of the movement trajectory of the equipment and peripherals according to the pre-stored control program. Because the computer is used to replace the numerical control device composed of the original hardware logic circuit, the realization of various control functions such as storage, processing, operation and logic judgment of input operation instructions can be completed by computer software, and the microscopic instructions generated by processing are transmitted to the servo drive device to drive the motor or hydraulic actuator to drive the equipment to run.
Due to the rapid development of the CNC machine tool industry, some enterprises do not pay enough attention to improving their comprehensive service level regardless of long-term interests, and even lack of real understanding of service, only focusing on sales and not paying attention to pre-sales and after-sales service. Some enterprises send personnel who lack sufficient understanding of the CNC machine tools produced, and will not use or use CNC machine tools well, let alone guide users to use good machine tools; Some lack a basic understanding of advanced and efficient tools and cannot provide better process solutions, and users naturally lack confidence in manufacturers.
The manufacturer's service should start from the study of the user's processing products, processes, production types, and quality requirements, help users to select equipment, recommend advanced technology and work aids, and be equipped with professional training personnel and a good training environment to help users give full play to the maximum benefits of machine tools and process high-quality final products, so as to gradually get the recognition of users and improve the market share of domestic CNC machine tools.